Got your ring size slightly wrong? We got you! 

Select this service if you'd like our jeweller to shrink your ring to a size down or widen it to a size up. Choose your size and add detailed instructions at checkout quoting your original order number, jewellery product name and original size. We'll take care of the rest!

Upon approving your request and receiving your purchased ring re-sizing service order we will generate a shipping label for you. All you need to do is print and stick it to your carefully packaged parcel and drop it off at your nearby SENDLE location. The transit of your precious jewellery is covered by our insurance. However, it is your responsibility to pad and pack it well, and drop your parcel at one of SENDLE locations.

IMPORTANT

Please make sure you read these instructions carefully before sending your jewellery back to us. We are partnered with SENDLE. SENDLE has their own drop off and pick up points. If the parcel is dropped off at an AUS Post location your parcel will be lost and we will not be able to recover it. Until the parcel is in transit the customer is responsible for any damage to or loss of returning products.

Read the return instructions HERE.

1. Repack the parcel and attach the return label securely.
   If you’re reusing the original packaging you need to cover up the original label. 
2. Drop your parcel at your closest Hubbed location. You can find drop-off locations by visiting returns.sendle.com.

Size chart